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ester.
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Always on. You're not.

Ester reads your property, answers guests, and keeps your team in sync. Around the clock.

Try it on WhatsApp (opens in a new tab)
Ester, standing on the paper beside the hour she answered
02:07
A bedside table at two in the morning, the room dark, the only light the phone lying face up on it, the guest question already answered on the screen.
Guest: Is checkout at 11?
Ester: Checkout's 11, but I can hold your bags after.

She already knows this property.

Real answers from real property facts, not generic guesses, in the language your guest speaks.

A poolside table at twenty past eleven seen from directly above, one phone lying between two guests, Ester answering questions about this property on it.
Guest: Rooftop bar hours?
Ester: Open till 11pm, live band from 7.
Guest: Cena a che ora?
Ester: Dalle 19 alle 21:30.
Guest: Anything nearby?
Ester: Beach, 5 min walk.maps.example/beach
Guest: What's the WiFi password?
Ester: It's sunset2024, all lowercase.
Guest: Still no hot water.
Ester: I've alerted our team right away.
A poolside table at twenty past eleven seen from directly above, one phone lying between two guests, Ester answering questions about this property on it.
Guest: Rooftop bar hours?
Ester: Open till 11pm, live band from 7.
Guest: Cena a che ora?
Ester: Dalle 19 alle 21:30.
Guest: Anything nearby?
Ester: Beach, 5 min walk.maps.example/beach
Guest: What's the WiFi password?
Ester: It's sunset2024, all lowercase.
Guest: Still no hot water.
Ester: I've alerted our team right away.
11:20
  • Facts
  • Language
  • Nearby
  • WiFi
  • Complaints
Italian detected, replied in Italian

Your team stays in sync.

The right person gets every report, and every correction she receives applies to every future guest.

Try it as staff (opens in a new tab)

Use a different number than your guest trial above.

14:00
A reception counter at two o’clock, nobody behind it, the owner’s phone face up with the report still unread.
A service corridor at two minutes past two, David from maintenance stopped mid stride reading the job on his phone, wrench in the other hand.
Ester: Room 5: shower not working.
Staff: On it, fixed by 2:14pm.
Staff: Actually, checkout is 11, not 10.
Ester: Got it.
14:02

Alerts arrive in each staff member's own language.

A hub for guests. A hub for your team.

Guests get WiFi, check-in details and area guides. Staff sign in to see their own tasks.

Open the guest hub (opens in a new tab)No login needed
Start your staff trial (opens in a new tab)

Message on WhatsApp first, then sign in at staff.zanzisouk.com with that number.

A guest at the door of a bright room at twenty to four, holding a phone open on the Stay Hub, no login needed.
15:40
Open the guest hub (opens in a new tab)No login needed
Start your staff trial (opens in a new tab)

Message on WhatsApp first, then sign in at staff.zanzisouk.com with that number.

Nothing to install. Nothing to learn.

Guests just message on WhatsApp they already use. Staff reply in plain language. You shape her personality.

Three hands on one pale surface: the owner setting Ester's personality on one phone, a staff member and a guest on WhatsApp on the other two, and no dashboard anywhere.
18:20

Nothing is a black box.

You see every conversation, rate it, and watch her improve.

  • Guest history
  • Review-pattern flag
  • Data stays in Europe
See a live dashboard
The owner at a desk at half past nine at night rating a conversation in the training log, the old paper notebook closed beside the laptop.
21:30

More than answers, she helps guests book.

She books excursions and confirms the price, takes dining requests, and RSVPs guests to events.

  • Excursions
  • DiningTakes the request, your team confirms.
  • Events
Try booking on WhatsApp (opens in a new tab)
07:30
Two guests walking out along a wooden jetty at half past seven in the morning, the excursion already booked on the phone at one side.
  • Excursions
  • DiningTakes the request, your team confirms.
  • Events

Connect the number you already have.

Most properties are live within minutes. A new WhatsApp Business number needs Meta verification first, 1 to 3 days.

Start the setup wizard (opens in a new tab)
A desk at ten in the morning seen from above, one phone beside a laptop open on step 4 of the 17 step setup wizard.
10:00

About 30 minutes. Then a short setup step before you go live.

See it before you decide.

Every proof point, live, on a real property.

Browse the demo Stay-Hub (opens in a new tab)
Ester, standing beside the Stay Hub