Hospitality AI, built for Zanzibar
I answer your guests instantly, coordinate your staff and suppliers, and keep your team in sync, every hour of every day.
Every channel. One voice.
WhatsApp and your website. I show up immediately with the right answer, in the right tone, in their language.
Total guest operations
I log, route, and resolve everything your guests need: airport pickups, room issues, and the services you configure in your catalog. Your team stays focused, not fielding messages.
Staff coordination
I notify the right staff member the moment a task lands, and I follow up if it goes unanswered. Every shift stays covered, every guest stays happy.
Always available
I work 24 hours a day, 7 days a week, in 7 languages. Every guest gets a fast, warm response, regardless of the time zone or the question.
Mass messaging made simple
Need to warn guests about a water outage at 7 AM? Just tell me. I craft the message and send it to everyone, instantly, personalised, on brand.
Self-improving AI
I surface the edge cases I'm uncertain about. You review, correct, and I apply that learning to every future guest at your property.
Your digital property guide
A digital hub with your property details, local area guides, curated recommendations, and your own content, always up to date, always on brand.
🌍 Covers your area's beaches, restaurants, activities, and more, all curated.
Supplier coordination
I contact, confirm, and follow up with your trusted taxi drivers, excursion operators, and service partners, so your guests get logistics sorted without a single back-and-forth.
Revenue you can see
Services you configure in your catalog. Guests book right in WhatsApp. Pricing and revenue are fully yours, and I never take a cut.
Revenue and pricing stay fully yours.
Let Ester handle the conversation while you focus on the experience.
Start with the onboarding wizard. Pricing that fits your property.
